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Reviewing your order I am troubled as it was a fairly severe technical issue which resulted in your being sent an extra graphics pad.
The order clearly shows that you ordered two, but just as clearly shows that we charged you for three, which is what we sent.
If you argue and get mad with people on the phone, they'll eventually give you a more immediate refund.
But I hate this "squeaky wheel" method of providing customer service.
We at pride ourselves on efficiently servicing our customers' orders and on swiftly resolving problems when they arise, and for our failing you on both counts, I can only offer my sincere apologies.Amazon's decision not to put their customer service on their "Help" or "Contact Us" pages means that after you experience a problem you end up searching for their number for an unreasonable amount of time.After you finally find it, you call the number and then are put on hold for quite a while as well.But I still get thousands and thousands of visitors to this site each month looking for these numbers.Maybe the path to finding their number is too hard.
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If you follow the "Contact us" links, you can get to this message: If you have difficulty connecting to our Click to Call service, you can call our toll-free number for automated assistance, 1-866-216-1072.